Until 2 years ago, my firm utilized a proprietary funeral home management software program that I developed in 2007 that was easy and functional, but it had its limitations:
We embraced Digicon years ago because it fit well with our tech-heavy model, and there have only been a very few number of pre-need contracts that we have written manually since then.
In 2015 , we moved to a cloud-based funeral home management software that has given us a tremendous amount freedom and has saved us a lot of time.
At this point, Digicon remains the only software that we use, aside from our legacy archive system, that keeps bound to PCs.
It would seem that a cloud-based version of Digicon (or new name altogether), with the same look and feel and ease-of-use of what we are developing here, is the way to go. If an agent is with a client, the software looks and displays exactly what the client would see if they do it themselves.
This could also keep the new client-user software from being seen as 'the enemy' by agents who stand to make less money or no money at all through contracts written this way.
|I need it...||Yesterday (let's go already)|